1. We are committed to providing professional customer service and timely assistance. If you have any questions regarding home lighting products, orders, shipping, returns, refunds, payments, product specifications, product dimensions, materials, installation information, or other inquiries related to the website, please feel free to contact us.

2. Company Name

Luepia LLC

3. Business Address

14340 HAWES ST

WHITTIER, CA 90604

4. Business Email

heng@luepiahomelighting.shop

support@luepiahomelighting.shop

5. Phone Number

657-751-0100

6. Website

luepiahomelighting.shop

7. Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (U.S. Business Hours)

8. We strive to respond to all customer emails within 1–2 business days. Response times may be extended during weekends, holidays, or periods of high inquiry volume.

9. Please include your order number and a detailed description of your inquiry when contacting us so we can assist you as efficiently as possible.